Shipping policy

Customer will receive an order confirmation when the order has been placed and a shipment confirmation with the shipping tracking number once the order has been shipped.

All orders are being shipped via UPS.

Please note that orders will be dispatched Monday – Friday between 9 am and 6 pm. We are unable to take responsibility for transit delays or customs clearance issues but will do our best to assist if these problems occur.

USA

Orders within USA are shipped from NYC Flagship Store.

Free Delivery over $600 (excluding Hawaii and Alaska) excluding Crocs

Standard 3-5 days $15.00

NAM

Standard International 2 to 3 days $30

Shipment Rejection

If for any reason the customer refuses the shipment, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred on both the original and return shipments, as well as the cost of returning the package. This amount will be subtracted from your order refund.